We can only change orders that have not been processed for shipping yet.

Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.

We currently ship in the United-States and Canada.

For shipping outside of these countries, please reach out to our support through our helpdesk.

Once you’ve placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

General transit time estimates:

• Standard carrier options (domestic):  3-7 business days
• Standard carrier options (international) 7-30 business days
• Priority carrier options (domestic): 3-5 business days
• Expedited carrier options (domestic): 2-4 business days
• Expedited carrier options (international): 4-12 business days

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your “order history” section on your account page on the website.

We are confident that you will love them; you will enjoy having and reading them. However, if, for any reason, you choose to return them within 60 days. We offer a 60-day money-back guarantee for our products.

Thank you for shopping with Nutri Cell Life. If you are not satisfied with your purchase, you have 60 days from your order date to make a return.

Customers will be responsible for covering return shipping costs.

You will receive a refund in the form of a credit to your original payment method within 14 days of us receiving your return. Shipping costs for the original order are not refundable.

Please email us at order@salubriousroots.com within 60 days of receiving your product with the following information.

• Name
• Email used to place order
• Reason of return
• Photos
• Tracking number
• The reasons for returning

Package forwarding: We currently only ship within the United States and Canada, while we appreciate international customers who are excited enough about Nutri Cell Life to use packaging forwarding service, those orders are unfortunately not covered by our 60-day money back guarantee.

Express shipping: Express shipping fees are not refundable. If your package didn’t arrive within the specified time frame, let us know so we can file a report with the carrier.

If your credit or debit card uses another currency, then you will be charged in USD. Your bank will apply the corresponding  conversation rate of the currency you choose.

We’re always looking for bloggers, Youtubers and creators to review our products and share your stories! Please apply by email if you have a blog or YouTube channel that’s relevant to our products or you think would be a good fit for our brand.

Charities and causes are big for our community. Please email us to let us know how we can help.